AI & Intelligent Automation
Build Intelligence Into Your Business.
- Generative AI & RAG
- AI agents
- Machine learning
- MLOps & evaluation
Overview
Artificial Intelligence at Assistora
Modern AI makes it possible to automate knowledge work, personalise experiences and extract insight from unstructured data at a scale that was impractical only a few years ago. The difficult part is not the demo — it is reliability, data security, evaluation, cost control and integration with the systems your people already use.
Assistora approaches AI as an engineering discipline. We start with a clearly defined use case and success measure, choose the simplest approach that meets it, and build the evaluation, guardrails and observability needed to run it with confidence.
Business challenges
The problems we help you solve.
- 01
Pilots that never reach production
Promising prototypes stall because of accuracy, security or integration concerns.
- 02
Unreliable answers
Language models without grounding produce confident but incorrect output.
- 03
Data privacy concerns
Sensitive data must be protected when it flows through AI services.
- 04
Unclear return on investment
Without defined metrics it is hard to know whether an AI feature is creating value.
Capabilities
What we deliver.
Generative AI
Content generation, summarisation and extraction features built on leading foundation models with structured outputs and guardrails.
Enterprise AI Assistants
Secure internal assistants that answer questions from your documents and systems with citations and access control.
AI Agents & Automation
Tool-using agents that complete multi-step workflows with human approval points, audit trails and clear failure handling.
Retrieval-Augmented Generation
Ingestion, chunking, embeddings, hybrid search and re-ranking pipelines that ground responses in trusted sources.
LLM Integration
Integrating language models into existing products and APIs with caching, fallbacks, cost controls and observability.
Voice AI
Speech-to-text, text-to-speech and conversational voice experiences for support, intake and accessibility.
Chatbots
Customer-facing conversational experiences with escalation to human agents and consistent brand voice.
Machine Learning Solutions
Classification, forecasting, recommendation and anomaly detection models trained and validated on your data.
Computer Vision
Image and video understanding for inspection, document processing and visual search.
Natural Language Processing
Entity extraction, classification, sentiment and document understanding pipelines.
Predictive Analytics
Forecasts and risk scores delivered into the dashboards and workflows where decisions are made.
MLOps
Versioned data and models, automated training and evaluation, deployment pipelines and drift monitoring.
Platforms & technologies
The stack we work with.
Models & platforms
- OpenAI API
- Anthropic Claude
- Google Gemini
- Azure OpenAI
- Amazon Bedrock
- Vertex AI
- Open-weight models
Frameworks
- LangChain
- LlamaIndex
- PyTorch
- TensorFlow
- scikit-learn
- Hugging Face
Retrieval & data
- pgvector
- Pinecone
- Weaviate
- Elasticsearch
- BigQuery
Operations
- MLflow
- Weights & Biases
- Kubeflow
- OpenTelemetry
Typical solutions
Where clients usually start.
- 01
Knowledge assistant
A secure assistant that answers policy, product or engineering questions from internal documentation with source citations.
- 02
Document intelligence
Automated extraction and validation of data from invoices, contracts or forms into downstream systems.
- 03
Support automation
AI-assisted triage, suggested replies and self-service resolution for customer support teams.
- 04
Demand forecasting
Machine learning forecasts that feed inventory, staffing or capacity planning.
Delivery process
How we deliver.
- 01
Discover
Workshops and technical discovery to understand goals, constraints, current systems and success measures.
- 02
Define success
Agree the use case, users, risks and measurable evaluation criteria before any model is chosen.
- 03
Prototype & evaluate
Build a focused prototype and test it against a representative evaluation set.
- 04
Engineer for production
Add security, access control, guardrails, monitoring and cost controls; integrate with your systems.
- 05
Operate & improve
Track quality and usage in production, collect feedback and continuously improve.
Business benefits
What it means for your business.
Productivity
Automate repetitive knowledge work so teams focus on judgement and relationships.
Better decisions
Predictions and insights delivered where decisions are actually made.
Trustworthy output
Grounding, evaluation and guardrails make AI behaviour measurable.
Responsible adoption
Privacy, security and human oversight designed in from the start.
Relevant industries
Applied across sectors.
- Financial ServicesSecure, compliant and resilient platforms for banking, payments, lending, insurance and fintech.
- HealthcareSecure, interoperable and patient-centred technology for providers, digital health and life sciences.
- E-commerceFast, scalable commerce experiences and the data and infrastructure behind them.
- EducationEngaging, accessible learning platforms and the cloud and data systems behind them.
FAQs
AI questions, answered.
We design solutions using enterprise API terms or private deployments that do not use your data for model training, and we document data flows so your security team can review them.
We ground responses in retrieved sources, constrain outputs, cite evidence, and measure accuracy against evaluation sets. Where stakes are high, we add human review steps.
Often not at first. Retrieval, prompt design and structured outputs solve most problems more cheaply. We recommend fine-tuning when evaluation shows a clear benefit.
A focused proof of value can typically be built and evaluated in a few weeks, depending on data access and scope. Production rollout follows once success criteria are met.
Related services
Often delivered together.
AI & Data
Data Engineering
Reliable pipelines, modern warehouses and real-time streaming that turn raw data into trusted decisions.
- BigQuery
- Snowflake
- Amazon Redshift
Software Engineering
Custom Software Engineering
Custom applications, microservices and integrations engineered around how your business actually works.
- TypeScript
- Python
- Go
Cloud & Infrastructure
Cloud Computing
Design, migrate and operate secure, cost-efficient cloud environments across AWS, Google Cloud and Microsoft Azure.
- AWS
- Google Cloud
- Microsoft Azure
Ready to talk AI?
Share your goals and constraints. An Assistora engineer will respond with practical next steps.
